Testimonials
Testimonials from satisfied customers:
"I have read your report and find it exemplary - it should really please the
[Customer - I have forwarded it to them and will release formally tomorrow.]
Thanks Phil. Best Regards"
Peter Hill, QinetiQ
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"Thank you for assisting us with strengthening our Quality Objectives ready for our ISO 9001:2000 audit. I was particularly pleased with your brainstorming session, which lead to a much stronger, coherent and supportable Quality Policy for our business. As a direct result of your input we were able to achieve approval to ISO 9001:2000. Best regards,"
Kevin Warren, Quality Manager, Goodrich SRS, UK Back
"Thanks for both the Report and invoice, both I think are totally satisfactory. I have today received the completed, stamped audit from [the District Auditors] without comment or additional cost - not something achieved by a number of councils in the district, so thank you."
Susan Hughes, Malvern Wells Parish Council
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"Philip, Graeme and I found your visit most informative. So far as we are concerned we are on a go"
Denis Salamon, Principal Consultant, Angle Technologies
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Philip , thank you for all the help that you gave me during your visit.
Terry Riddle, Opticon 
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"The report is great and it gives me all the evidence to move this forward. I have a meeting tomorrow and I shall present the findings and my proposed action plan from now until the next review."
"I think the report is excellent thank you so much, I shall send it today"
Geri Harris, Business Excellence Manager, BT Back

"Just a brief note to say thank you for your patience and understanding in clarifying for me (as very much a "novice") the various aspects concerned with Lloyds Audits. It was also very helpful and enlightening to join you during the audits which can only serve to build the bigger picture to my benefit."

Anne Bates, BT Back
"I have reviewed the report. I was very happy with the surveillance visits and, as usual, I gratefully receive the feedback you provide through informative discussion throughout the visit. I am very happy with the content which is a clear and an accurate reflection of the surveillance visits."
Steve Coles, Quality and Works Manager, Pennant International Back
"I would like to specifically retain Philip for the follow up visits as I wish to have some continuity and I am very pleased with his approach & professionalism."
Richard Wyndham, VP Development, Vidus Back
"Thanks again for the constructive BS15000 audit this week which I enjoyed to attend! It gave us valuable feedback about our positioning in the ITIL world beyond the audit report. Would be happy to meet you again, the ITIL world is not sooo big."
Elmar Niebling, IT Service Manager, Vodafone Gmbh Back
"During assessments Phil gave helpful and knowledgeable advice on how the Quality System could be improved which lead to real process improvements and efficiency increases."
Alan Jackson, Quality Manager, Optical Networks Back
LRQA Ref No: 0924284
"Throughout our period of certification to the ISO9000:2000 standard, we were audited by Phil Wain. Phil was very supportive of IT Solutions and his audit feedback was always constuctive and the advice he gave us was well received and almost always acted upon. Could you pass on our thanks to him for his support and professionalism"
Sue Moore,Account Manager, Spring IT Solutions
a Spring Technology Staffing Service, a business unit of Spring Group PLC
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Last modified: October 2008